Troubleshooting & Frequently Asked Questions
Frequently encountered questions and diagnostics procedures for License Boss.
Frequently Asked Questions
Can I migrate existing licenses from Freemius or EDD?
Yes. License Boss includes a WP-CLI CSV import utility:
wp license-boss import --file=licenses.csv --product=my-super-pluginWhat happens if my licensing server is temporarily offline?
Client plugins utilize a graceful 7-day offline verification lease. If the remote server fails to respond, the plugin continues normal operation and displays a soft retry notice in WP-Admin.
How does automatic zip update distribution work?
When you release a new version, upload the zip archive to wp_lb_releases or run wp license-boss publish --file=v1.2.0.zip. The client SDK uses WordPress’s native pre_set_site_transient_update_plugins filter to deliver 1-click updates in the standard WordPress updates UI.
Diagnostics & Telemetry
TIP
If a client experiences an activation issue, check
“
wp-admin > License Boss > Audit Log or query the telemetry table directly:“
sql
SELECT * FROM wp_lb_telemetry ORDER BY created_at DESC LIMIT 10;
“
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