Manage client support tickets directly inside WordPress. Priority routing, email notifications, system diagnostics telemetry, and CRM timeline sync.
No complex third-party SaaS tools or recurring monthly fees. Fully native, high-performance execution inside your WordPress dashboard.
Clients submit tickets via frontend shortcode or admin dashboard with priority levels (Low, Medium, High, Urgent).
Tickets automatically capture PHP version, active plugins, MySQL version, and error logs for immediate triage.
Ticket creation, client replies, and resolution events log automatically onto the contact's CRM Boss dossier.
One-time payment or annual billing with instant digital download and automatic updates.
The fact they all work together is why you get the suite. Zero SaaS middleware, zero monthly connector subscriptions, and instant communication across your entire agency.
Verifies client software licenses before opening priority support tickets.
Auto-suggests relevant documentation and SOP articles as clients type their questions.
Displays complete customer purchase history and lifetime value in the ticket sidebar.
Routes high-priority issues to dedicated agency account managers automatically.
Unlock the entire Web Presence Boss ecosystem with lifetime updates, all companion plugins, and unlimited client website activations with zero recurring fees.